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Donated, No access to Investor Forums or Game

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#8007
6 years 1 month ago
Donated a couple of weeks ago, also no access to Investor Forum and/or download. I have sent an email to support.
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#8008
6 years 1 month ago
Got resolved today. Will be downloading stuff tonight to start testing. I can't wait. It took a few emails back and forth but they got it :) Thanks for your help! Good luck everyone else. Once they got to mine it went fast.
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1 user said "Thank You!"
 
#8009
6 years 1 month ago
aww snap I should have read this before donating..

hope this issue is solved for the sake of all bakers :blink:
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  • AEGIS
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#8010
6 years 1 month ago
Mueller wrote:
aww snap I should have read this before donating..

hope this issue is solved for the sake of all bakers :blink:

You should have access actually. Please confirm.
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#8012
6 years 1 month ago
So I donated the Silver one and I got the silver border around my avatar which leads me to believe it went through and everything but how do I get my Alpha test?
~Es
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  • AEGIS
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#8013
6 years 1 month ago
Es~Trella wrote:
So I donated the Silver one and I got the silver border around my avatar which leads me to believe it went through and everything but how do I get my Alpha test?

If you go to the main Forum page do you see a blue bar with the text "INVESTOR DISCUSSION" and two sub-forums under it?

Instructions are in a pinned post in General. If you don't see it, let me know.
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#8015
6 years 1 month ago
No I still don't actually.. i do have access to forums but not to the game.. :(
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  • AEGIS
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#8016
6 years 1 month ago
Mueller wrote:
No I still don't actually.. i do have access to forums but not to the game.. :(

Checking...
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  • AEGIS
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#8017
6 years 1 month ago
Mueller: Support says you have access to the private investor forums. Please double-check.

Instructions for installing the game are in there. Thanks!
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#8018
6 years 1 month ago
Did this ever get resolved? This makes me wonder about investing or telling friends to.
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  • AEGIS
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#8019
6 years 1 month ago
XcessiveSwami wrote:
Did this ever get resolved? This makes me wonder about investing or telling friends to.

It's not a matter of getting resolved, it's that we're a small team and have to work on these issues while also working on the game. Everyone's issues get taken care of, it just sometimes takes us a little time. Hopefully someday we'll have lots of cash to hire a full time support team... and I can retire (NOT). B)
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