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Donated, still no link

 
#8888
11 months 4 days ago
I donated to the game back in August but I am still yet to receive any email links or otherwise access to the game. I've posted in the forums and emailed support but haven't received any responses. I just saw that there was an update so hopefully someone sees this and can help me out
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#8889
11 months 4 days ago
Losername, we've had a few people that encountered an issue where their browser didn't refresh, so they had to logout and log back in to trigger the cache refresh on their browser. After you've done that try to visit this link and let me know what you get:

valiance.shogn.net/forum/investor-releases/3276-beta-download
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#8890
11 months 3 days ago
I'm getting a message that says "Access denied. You do not have permissions to access this page"
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#8894
11 months 3 days ago
Ok, we're looking into it now. I'll follow up with you soon as we get it sorted.
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#8895
11 months 2 days ago
Thank you and thank you for the quick response :cheer:
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#8896
10 months 4 weeks ago
I don't feel like I'm responding quickly enough to be honest. Quite a few of us were significantly slowed down by COVID, but we're back on the horse now. Give her a spin now and let me know how it goes.
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#8897
10 months 4 weeks ago
Everything appears to be working and I'm downloading now. Thank you for your help!
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1 user said "Thank You!"
 
#8898
10 months 4 weeks ago
Awesome! Big updates coming soon, so keep an eye out for them!
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