OK, posted this in the investor-only forums, did not know bug reports were public. Kudos for transparency, I guess!
When defeating watchmen, they get stuck with 1 or 2 HP, at which point they can no longer be damage but also no longer do damage. They follow me and my riflemen around making wooshing sounds, until they respawn at their original point. No loot and no XP obviously, and no progress on the first quest. Getting a second power that does burst damage has no effect on them, so it is not the riflemen that are bugged it seems.
The error seems to be limited to my Commander, or at least my fire tanker can defeat them. Will make more commanders to test this if no one else has.
Keep up the good work!