RESEND ACTIVATION EMAIL


If a user exists with the inputted email, an activation email has been sent.

Donated but cannot play

  • Page:
  • 1
  • 2
 
#7957
6 years 1 month ago
I donated twice to this now, but when I go to play now to download it to my desktop it keeps telling me to donate...cept I already did. Can someone please fix this?
The administrator has disabled public write access.
 
#7958
6 years 1 month ago
Im her boyfriend and I checked...she has no investor section on the forum. I know for a fact she donated cause I used my bank card to pay for it not to mention she logged into the game and was viewing character creation stuff on her pc along with me.
The administrator has disabled public write access.
 
  • AEGIS
  • AEGIS's Avatar
  • Administrator
  • Posts: 909
#7971
6 years 1 month ago
Having Support take a look!
The administrator has disabled public write access.
 
#8020
6 years 2 weeks ago
it's still not giving me access and I waited a month after you said you would check. Can you guys either fix this or refund my money to me if I will not be allowed to play?
The administrator has disabled public write access.
 
#8024
6 years 1 week ago
Rain-and-Thunder, what issues are you having? We've checked your account status, and see that you have access.
The administrator has disabled public write access.
 
#8035
6 years 1 week ago
Rain-and-Thunder, another note from the web administrator is that a few people had issues because they didn't logout and log back in after their accounts were updated. We'll be adding some tech this week to auto-log members when account updates are made, so that they can log back into to proper see their updates. Let me know if you've been able to gain access.
The administrator has disabled public write access.
 
#8039
6 years 1 week ago
this has happened to me also. is there anything i need to do?
The administrator has disabled public write access.
 
#8040
6 years 1 week ago
audioterrorist, will be checking out your account and will be contacting you as soon as we sort the issue.
The administrator has disabled public write access.
 
#8041
6 years 1 week ago
thank you :)
The administrator has disabled public write access.
 
#8042
6 years 1 week ago
I am having a similar issue.
The administrator has disabled public write access.
 
#8045
6 years 1 week ago
@audioterrorist and @Lord Mangrove, log out and back in, then let me know if you're still having issue afterwards.
The administrator has disabled public write access.
 
#8046
6 years 1 week ago
It appears to be working now. Thank you.
The administrator has disabled public write access.
 
#8047
6 years 1 week ago
@Lord Mangrove, thanks for the follow-up and your support.
The administrator has disabled public write access.
 
#8051
6 years 1 week ago
i have donated as well under account name GOBLYN QUEEN yet i still have not recieved access i donated november 3rd got confirmation email saying my donation was accepted
The administrator has disabled public write access.
 
#8052
6 years 1 week ago
@GOBLYN QUEEN, just checked and you should be fully equipped. Please log-out, log back in, and let us know if you're still having problems.
The administrator has disabled public write access.
 
#8053
6 years 1 week ago
I havent been given an email to download game all i get is webpage asking to donate
The administrator has disabled public write access.
 
#8054
6 years 1 week ago
Follow this link to access the game build:
valiance.shogn.net/forum/investor-genera...3-download-links-new

Let me know if you're having any issues.
The administrator has disabled public write access.
 
#8055
6 years 1 week ago
link is saying downloader is invalid and asking for serial #
The administrator has disabled public write access.
 
#8056
6 years 1 week ago
@GOBLYN QUEEN that link should take you to a forum thread with a download link. You'll then download the launcher from the launcher link on that page, and then extract the contents of that archive file to your desired location. There is a chance that you're using a third-party archive extraction tool that requires a serial number to fully unlock.

However, there are some free solutions such as 7zip, that are free to use. Let us know if this doesn't help.
The administrator has disabled public write access.
 
#8070
6 years 2 days ago
ok i downloaded launcher did char creator and then tried to launch game it never goes past the load screen .. sigh...i play several onlince games on my computer so i know its not the problem
The administrator has disabled public write access.
  • Page:
  • 1
  • 2
Moderators: IronSight, AEGIS