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Investor Alpha Launch Updates!

 
  • AEGIS
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#5054
7 years 4 months ago
Our team is prepping the patch then spending tonight/tomorrow on invites. If you don't get yours by Tuesday email This email address is being protected from spambots. You need JavaScript enabled to view it.
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#5057
7 years 4 months ago
Will have more info on patch to post when they’re done prepping. Stay tuned!
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#5061
7 years 4 months ago
Got my email Saturday morning, but no instructions, no codes, nothing but the announcement. I logged in, but can't find where to go to download the client.
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#5072
7 years 4 months ago
Linuial wrote:
Got my email Saturday morning, but no instructions, no codes, nothing but the announcement. I logged in, but can't find where to go to download the client.

Can you see the Investors Discussions area on the forum?
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#5078
7 years 4 months ago
I found it. Thank you. Downloading now.
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#5088
7 years 4 months ago
Found a fix for XP/leveling issues so stopped building the patch. Added a few more fixes and rebuilding and will post when ready to release.
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#5091
7 years 4 months ago
Investor Alpha invites are still processing and have not been delayed by the patch building. Many have gone out, many more going out today.
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#5125
7 years 4 months ago
Patch being prepared for upload. Servers will be going down after the upload. Will probably be ready in 5-6 hours. Characters will be wiped!
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#5126
7 years 4 months ago
AEGIS wrote:
whitegryphon wrote:
Was this ever answered? I donated way back in 2014. Do those count?

Yes it counts. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. so they can confirm your donation.

I know support is sure to be pretty busy right now, so I was just wondering if anyone had any idea how long the delay is for responses? Not the automated "We received your email one," but an actual response. It's been a few days and I'm really looking forward to playing. :cheer:

Thanks.
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#5148
7 years 4 months ago
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#5153
7 years 4 months ago
Server down for patch testing. Downtime should be 10-20 minutes. Will announce when back up!
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#5157
7 years 4 months ago
Sorry for the delays but the patch is in place and the server is up!
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1 user said "Thank You!"
 
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#5170
7 years 4 months ago
We're repositioning some mobs to make some quests easier. Once done will have to do a quick reboot to implement... Will announce when we do!
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#5172
7 years 4 months ago
moved post to correct forum
Last Edit: 7 years 4 months ago by darlow99. Reason: Moved to correct forum area
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#5173
7 years 4 months ago
i'm trying it now
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#5174
7 years 4 months ago
i'm trying it now
character created, first login character did not appear
second login seems to be running well; have not gotten the boot
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1 user said "Thank You!"
 
#5187
7 years 4 months ago
I also had to make a new account, was kicked off after character creation, but was able to relog in with no problem.
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  • Haplo
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#5191
7 years 4 months ago
If you read the patch notes either in the link at the beginning of this thread, or right inside your launcher window before you hit play... you will find the following:

August 1, 2017
The Patch Updates:

- Fixed power set animation syncing which prevented many powers from working
- (and all the other updates)
...

The Notes:

- There is an issue with the client that often results in the client missing the servers handshake, resulting in the server ignoring the client's later attempts at connecting. This is resolved by closing the client and reconnecting. If the server times out on the client after you created a character, it will be available when reconnecting after the application reboot. This issue is being resolved now


- This issue has compromised mission instance entrances as players aren't able to load out of the main world instance at the moment. Resolving this issue will allow us to open the warehouse, laboratory, sewer, and office mission instances. We're working diligently to fix this problem to make all missions properly available.
...

I highlighted the notes for the point of interest. It's a known issue for everyone. They'll fix it. :)
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